Privacy policy

Demant Operations Poland Sp. z o.o. and Demant Business Services Poland Sp. z o.o.  privacy policy

 

INTRODUCTION

Our users' privacy is respected and protected by Demant Operations Poland Sp. z o. o. and Demant Business Services Poland Sp. z o. o. We do our best to ensure that our personal data activities are transparent.

This Privacy policy (“Policy”) explains the methods of collecting and using of the users' personal data. For the needs of the Policy, the terms "we", "us" and "our" shall refer to Demant Operations Poland Sp. z o. o. and Demant Business Services Poland Sp. z o. o. and the joint controller Demant A/S with its registered office at Kongebakken 9, DK-2765 Smørum, Denmark.

The Policy may be subject to changes from time to time. Therefore, before using our services, please check the latest version of the Policy.

ABOUT US

This website belongs to Demant Operations Poland Sp. z o.o. and Demant Business Services Poland Sp. z o.o. and is operated by them. Both companies are also controllers of the data collected through the website and otherwise.

Any questions regarding the privacy policy and requests related to exercising of your rights shall be filed using the following contact data:
 
Demant Operations Poland Sp. z o.o. 
 ul. Lubieszyńska 59
 72-006 Mierzyn
 
Demant Business Services Poland Sp. z o.o.
 ul. Malczewskiego 26
 71-612 Szczecin
 
Tel: +48 91 441 77 00
 E-mail: privacy@demant.com.


 

COLLECTING AND PROCESSING OF PERSONAL DATA

The users' personal data is collected:

  • While you visit our website and after you accept the Cookie policy. More information about our Cookie policy is available here.
  • While filing your application form in the recruitment process using the form on our website or subscribing to our newsletter.
  • While contacting with us electronically, via phone or traditional mail, visiting one of our branches or providing us with any data otherwise, including contact through social media such as Facebook or Linkedin.

We process the following data:

  • Name, surname, title, address, telephone number, e-mail address, education, employment history.
  • Information regarding the use of our users’ service lines.
  • Information provided during contact by e-mail, traditional mail, telephone calls, personally or through the website, e.g. in the form of comments or questions concerning our products, services or job offers.

We guarantee we shall exercise due diligence to ensure that the personal data we process is always correct. We shall also update the data constantly. As our services depend on correct and valid personal data, it is important for us to be kept informed of any changes to your personal data. In order to inform us of any changes, please use the abovementioned contact data.

WHAT IS THE PURPOSE AND THE LEGAL BASIS OF COLLECTING AND USING OF THE CUSTOMERS' AND APPLICANTS' PERSONAL DATA

We use personal data for the following purposes:

  • Processing and answering of enquiries, entries and applications sent to us in accordance with our legitimate right to respond to our customers or applicants.
  • Analysing applicants’ responses to job offers in order to take steps prior to potential conclusion of a contract or based on applicant’s consent for:
  • disclosing additional data, not required by law,
  • storing CV in the database,
  • recruiting for a different position.
  • Updating of registers and audits in accordance with our legitimate right and/or in the event of any legal requirements.
  • Protecting against and detecting of fraud, including identifying and enforcing of as well as defending against legal claims, in accordance with our legitimate interest.
  • Complying with legal authorities' recommendations and regulations where there are legal requirements and where it is in our legitimate interest.
  • Analysing of trends and profiles in order to exercise our legitimate right to improve, modify, personalise and enhance our services as well as communication methods for the benefit of our customers or applicants.
  • Conducting of customer satisfaction surveys in order to exercise our legitimate right to improve, modify, personalise and enhance our services as well as communication methods for the benefit of our customers.

HOW WE SHARE OUR CUSTOMERS' AND APPLICANTS' PERSONAL DATA

We do not rent, resell, disclose our customers' and applicants' personal data in any other manner except as described in this Policy or the information provided in the course of data collection.

Personal data may be transferred to partner companies in Demant Group for recruitment purposes. In order to check what companies belong to Demant Group, get acquainted with the organization scheme published in the latest annual report. The report is available at http://www.demant.com.

Personal data may also be transferred to our service providers in order to perform the following tasks:

  • support in administration and maintenance of the website,
  • organisation of deliveries and design of products or company administration,
  • support in marketing campaigns,
  • introduction of telephone service lines,
  • provision of electronic or actual storage services or systems.

Personal data may only be shared if necessary for the service provider to perform the task ordered by us. Our service providers shall not store or use our customers' and applicants' personal data for any other purposes. Furthermore, they shall be obliged to ensure security and confidence of the data.

Personal data may be shared with external entities, such as public authorities or  professional advisory bodies where such an obligation is imposed upon us with a view to adjustment to the legal regulations. This may also be the case when it is in our legitimate interest or in order to comply with or apply the Terms of Use of our website and all contracts concluded with our customers or their companies.

SENDING DATA TO THIRD COUNTRIES

In order to deliver our products and services as well as present the applicants with adequate offers in the recruitment process, your personal data may be transferred to other companies of Demant Group, including companies outside the EU/EEA.

In the event of processing data outside the borders of the EU/EEA, we shall introduce respective technical and organizational measures in order to comply with the applicable personal data protection regulations, including protection of the data subject's rights. Where necessary, personal data shall be transferred in accordance with the standard contractual clauses of the European Commission, which ensure sufficient guarantee for the protection of privacy, fundamental rights and freedoms as well as enable the assertion of the rights relating thereto.

HOW LONG WE STORE OUR CUSTOMERS' AND APPLICANTS' PERSONAL DATA

We store our customers' and applicants' data only for the period necessary for legitimate business or legal reasons, including also with a view to complying with the respective legal regulations. When the data is no longer required for the purpose wherefor it has been collected it shall be deleted. We shall retain the personal data that we are required to store by the legal regulations. More details concerning the retention policy may be obtained using the contact data provided above.

SECURITY

We have implemented respective technical and organizational measures for protection of personal data from accidental losses, alterations, unauthorised disclosures and access of any undesired parties.

In the event of any security breach which may result in high risk to the customers' or applicants' rights, e.g. identity theft, discrimination, loss of goodwill or other inconveniences, the customers or applicants shall be informed of the situation without undue delay, in accordance with binding law.

PRIVACY RIGHTS

Customer or applicant shall have the right to request, at any time, the access to their personal data which is processed, information about the origin of this data and the purpose wherefor it is used. Moreover, he shall have the right to know how long the data shall be stored and with whom it shall be shared. Upon customer's or applicant's request, we may provide the personal data (together with a copy) we store as regards the person. Our customers' and applicants' access may be limited due to protection of the privacy of other customers or applicants, trade secrets or intellectual property rights. A customer or an applicant shall also have the right to transfer data. Should any customer or applicant suspect that the personal data processed by us is not precise or complete, they shall have the right to request for its correction. Please contact us and provide the information on how to correct the data.

In certain cases, we may have an obligation to delete our customer's or applicant's data. This may happen once the consent is withdrawn. Customers or applicants who believe their personal data is not needed for the purpose wherefor it has been collected, shall have the to request its deletion. It is also possible to contact us if you believe that the personal data is not processed in compliance with the applicable legal regulations or other respective obligations.

In the event of any request for correction or deletion of personal data, we shall verify whether all the necessary conditions have been fulfilled. If so, we shall modify or delete the data without undue delay, in accordance with binding law.

A customer or an applicant shall have the right to object to processing of personal data  for marketing purposes. In such events, contact us using the data provided at the beginning of this Policy. The processing will be stopped if customer’s or applicant’s interests will override our interests.

When you withdraw your consent, we will terminate processing your personal data.

THE RIGHT TO LODGE A COMPLAINT

Please contact us in the event of any doubts concerning the manner of processing your personal data. We shall answer your questions and, if necessary, undertake necessary actions. Should any customer or applicant still be dissatisfied with the manner of using his/her personal data by us, it shall be possible to lodge a complaint with the competent national data protection authority. The authority responsible for personal data protection in Poland is the President of the Personal Data Protection Office. He may be contacted using the following data:

Personal Data Protection Office
Stawki 2 Street
00-193 Warsaw
helpline: 606 950 000
fax: 22 531 03 01 or through the Internet service of the Office available at http://www.uodo.gov.pl.

CHILDREN'S PRIVACY PROTECTION

We have established respective procedures for children. Nevertheless, the website is not intended for children below 13 and the job offers are meant for adults. We do not collect any personal data of customers or applicants who are known to be below 

WEBSITES OF EXTERNAL ENTITIES

Links to websites of other companies and institutions may be placed on our website. This privacy policy shall not apply in the case of any third parties' websites. We recommend direct contact with the entities responsible for the websites in order to obtain information concerning their data collection and distribution policy.

AMENDMENTS TO THE PRIVACY POLICY

The document may be updated and the new version shall be published on our website. Where possible and appropriate, we will inform you of these changes by e-mail.
This privacy policy was updated on 22nd of April 2022.

Privacy Notice for DGS Poland Sp. z o.o. (Demant Group) and DGS Business Services Sp. z o.o. (Demant Group) processing of personal data on social media platforms

 

1. INTRODUCTION

At Demant Operations Poland Sp. z o. o. and Demant Business Services Poland Sp. z o. o. we respect and protect the privacy of our users, and we are dedicated to being transparent regarding the use of your personal data.

This Privacy policy ("Policy") explains how indicated companies process your personal data as a data controller by use of different social media platforms, such as Facebook, YouTube and LinkedIn.

In this Policy, "we", "us" and "our" mean Demant Operations Poland Sp. z o. o. and Demant Business Services Poland Sp. z o. o. We may update this Policy from time to time, so please check back when you use our services to make sure that you have seen the most recent version.

2. WHO WE ARE

If you have any questions about this Policy, or you would like to exercise your rights, you can contact us by using the contact points below.
 
Demant Operations Poland Sp. z o. o.
Lubieszyńska 59 Street
72-006 Mierzyn
 
Demant Business Services Poland Sp. z o. o.
Malczewskiego 26 Street
71-612 Szczecin

E-mail: privacy@demant.com

3. PERSONAL DATA WE COLLECT AND USE

We may process the following types of personal data:

  • Your name, email, age, gender, country, job title, current and former employer, education background, profile picture, interests, your friend list/connections/followers etc., and other publicly available information, provided that you have published all this information on your social media profile or posted it on one of our social media pages.
  • Other information you provide to us by posting on our social media pages, including your comments and/or likes to our posts and pictures or direct messages you send to us via social media platforms.

In addition to the above, the different social media platforms collect personal data concerning you through your use of these social media platforms and through the use of cookies and similar technologies, including cookies collected via the social media tools, such as Facebook Insights, Facebook Pixel, Facebook Custom Audience, Facebook Lookalike Audience, LinkedIn Insight Tag and LinkedIn sponsored InMail, etc.

In some cases, for instance, in relation to our Facebook page, we are joint controllers together with Facebook in relation to the processing of your personal data. Thus, we recommend that you read Facebook's privacy notice to understand how Facebook processes your personal data.

We generally refer to the different social media platforms' privacy notices for more information about their processing of your personal data. Below you will find a listing of the social media platforms we use and a reference to their privacy notices.

4. WHY DO WE COLLECT AND USE YOUR PERSONAL DATA AND WHAT IS OUR LEGAL BASIS FOR DOING SO

We use your personal data for the following purposes:

  • To understand the audience of our social media channels by getting to know the demographic, preferences and interests which enables us to provide relevant information.
  • To analyse trends and profiles to enhance, modify, personalise and improve our services and communications for the benefit of our audience.
  • To process and respond to requests and enquiries received from you.
  • To carry out market surveys to enhance, modify, personalise and improve our services and communications for the benefit of our users  through our social media pages on Facebook, and YouTube.
  • To recommend products and services we think you will be interested in and to carry out direct marketing to our customers and/or potential customers.

However, if we use electronic methods, such as email or direct messaging through our social media pages, for instance, via Facebook and/or Instagram, to send direct marketing to you, we will only do so if it is permitted under the applicable rules on direct marketing.

The legal basis for collecting and processing your personal data via different social media pages is our legitimate interest as described above in accordance with EU general data protection regulation (“GDPR”) art. 6(1)(f). Our legitimate interests are under these circumstances regarded to override your interests.

5. HOW WE SHARE YOUR PERSONAL DATA

We will not pass, sell or otherwise share or disclose your personal data, except as described herein or otherwise stated at the time the personal data is collected.

As mentioned under section 3, we may act as joint data controller in relation to the processing of your personal data via our social media pages together with the specific provider of the social media, for instance, Facebook Inc. or Facebook Ireland Ltd. This means that we are jointly responsible for processing of your personal data. We have inserted a reference to Facebook’s privacy notice in section 3.

We may share your personal data with affiliated companies within the Demant Group in order to deliver, enhance and develop our products and services. Please refer to the organisational chart in our latest annual report to see which companies form part of the Demant Group. You can find our latest annual report at www.demant.com.

We may share your personal data with our service providers for a variety of tasks, such as:

  • Assisting us with administering or troubleshooting our website.
  • Assisting us with the supply or design of our products or with our business administration.
  • Assisting us with our marketing campaigns, for instance, via Facebook Custom Audiences and Facebook Lookalikes.
  • Providing us with electronic or physical storage services or systems.

We will only share your information under these circumstances, if it is necessary in order for our service providers to perform the specific service for us. These service providers are not authorised to keep or use your personal data for any other purposes, and they will always be under an obligation to keep your personal data safe and confidential. We may disclose your personal data to third parties, such as law enforcement agencies, regulatory authorities and our professional advisors if we are under a duty to do so in order to comply with any legal obligation, or if it is in our legitimate interests, or in order to enforce or apply our website Terms of Use or other related contracts with you or your company.

6. TRANSFER OF DATA TO THIRD COUNTRIES

In order to deliver our products and services to you, we may share your personal data with affiliated companies in the Demant Group located outside the EU/EEA and non-affiliated companies, such as service providers or business partners located outside the EU/EEA provided this is considered necessary in relation to a particular data processing activity or performance of the service.

If your personal data are transferred outside the EU/EEA, we will implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the relevant data protection laws including ensuring the protection of the rights of the data subject. Where necessary, we have entered into the EU Commission’s standard contractual clauses with the recipient of the personal data. The EU Commission finds these clauses to provide adequate guarantees for the protection of privacy, basic rights and liberties, as well as for exercising the associated rights.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA

We will keep your personal data for as long as necessary for legitimate legal or business reasons, including to comply with any regulatory obligations.

We will delete your personal data, when it is no longer required in relation to the purpose for our collection, processing and storage of your personal data. We will also store personal data that we are obliged to keep in accordance with the law.

If you have commented on any of our posts on social media platforms, such comments will be deleted at the time when the post in question is deleted. We may, however, choose to delete specific comments at an earlier point in time. You may also at any time choose to delete your own comment.

Information that is collected via social media platforms for a specific purpose, for instance, a targeted marketing campaign, will be deleted 1 year after the purpose of processing is carried out. Certain data may be retained up to 2 years from this moment.

If you would like more detailed information about our retention policy, please contact us by using the contact points in section 2 above.

8. YOUR PRIVACY RIGHTS

Pursuant to the GDPR, as a result of our processing of your personal data, you may exercise a number of rights. They are:

  • the right to access to your personal data,
  • the right to have us rectify (correct) your personal data,
  • the right to have us delete your personal data (“the right to be forgotten”),
  • the right to restrict our processing of your personal data,
  • the right to data portability,
  • the right to object to our processing.

These rights may, however, be subject to conditions and/or exemptions, e.g. to ensure other people’s privacy, trade secrets, intellectual property rights or to comply with a legal obligation.

If you would like to exercise one or more of your rights, please contact us by using the contact points in section 2 above.

9. RIGHT TO LODGE A COMPLAINT

If you have a concern in relation to how we use your data, please let us know, and we will reply to your queries and, if necessary, take steps to ensure our practices are compliant with binding law. If you are still not satisfied with the way we use your data, you have the right to lodge a complaint with the competent national data protection authority. The authority responsible for personal data protection in Poland is the President of the Personal Data Protection Office. He may be contacted using the following data:
Personal Data Protection Office
Stawki 2 Street
0
0-193 Warsaw
helpline: 606 950 000
fax: 22 531 03 01
e-mail: kancelaria@uodo.gov.pl or through the Internet service of the Office available at http://www.uodo.gov.pl.

10. CHILDREN’S PRIVACY

We provide solutions for children but our social media pages on Facebook, YouTube and LinkedIn are not intended or designed to collect personal data about children under the age of 16. We do not intentionally collect personal data from any person we know to be under the age of 16.

11. THIRD PARTY LINKS

Our social media pages on Facebook, YouTube and/or LinkedIn may contain links to websites of other companies and organisations. This Privacy Notice does not apply to such third-party sites, and we suggest that you contact those third-party sites directly for information on their data collection and distribution policies.

12. CHANGES TO THE PRIVACY NOTICE

We may update this Policy from time to time by publishing a new version on our website www.demantszczecin.pl and different social media pages on Facebook, YouTube and/or LinkedIn.

This Privacy Notice was updated on 22nd of April 2022.

 

Privacy policy for Demant Operations Poland Sp. z o. o. video surveillance

INTRODUCTION

This Privacy Policy (hereinafter "Policy") applies to the processing of personal data obtained from video surveillance.

ABOUT US

Demant Operations Poland Sp. z o. o. is the controller of personal data obtained from video surveillance.

In this Policy, the terms "we", "us" and "our" refer to the controller.

Any questions regarding the Policy and requests related to exercising of your rights shall be filed using the following contact data:
 
Demant Operations Poland Sp. z o. o. 
Lubieszyńska 59 Street
72-006 Mierzyn
 
Tel: +48 91 441 77 00
E-mail: 
privacy@demant.com.


COLLECTING AND PROCESSING OF PERSONAL DATA

 

Controller processes personal data obtained from video surveillance. Video surveillance includes only image, without sound.

 

Video surveillance is used in the monitored area, which is understood to be the communication routes (corridors, entrance and side doors) and the gym, in the buildings located at the following addresses:

•          Lubieszyńska 59 Street, Mierzyn,

•          Lubieszyńska 42 Street Mierzyn,

•          Wiosenna 5 Street, Mierzyn,

•          Zeusa 2 Street, Mierzyn

 

and the adjacent parking lots.

 

The monitored area does not include sanitary rooms, changing rooms, canteens, smoking areas and rooms made available to the company trade union organization.

 

WHAT IS THE PURPOSE AND THE LEGAL BASIS OF COLLECTING AND USING PERSONAL DATA

We process personal data from video surveillance because it is necessary to ensure the safety of employees and the protection of property. The processing of personal data is necessary for the indicated purposes arising from the controller’s legitimate interests.

HOW WE SHARE PERSONAL DATA

Personal data obtained from video surveillance may be shared with public authorities, law enforcement agencies, employees or third parties who have submitted a relevant request.

A request for access to video surveillance recordings may be submitted:

    via email: demant_op_pl_facility_administration@demant.com

  • via Service Desk System (option available for controllers employees).

SENDING DATA TO THIRD COUNTRIES

Personal data obtained from video surveillance shall not be transferred to third countries (outside the European Union and outside the European Economic Area).

HOW LONG WE STORE PERSONAL DATA

Personal data from video surveillance are processed for a period not exceeding 3 months from the date of recording.

SECURITY

We have implemented respective technical and organizational measures for protection of personal data from accidental losses, alterations, unauthorized disclosures and access of any undesired parties. In the event of any security breach which may result in high risk to the person’s whose personal data is processed on recordings derived from video surveillance rights, controller shall inform about the situation without undue delay, in accordance with binding law.

PRIVACY RIGHTS

The person whose personal data is processed on recordings derived from video surveillance (data subject), has the right to request, the access to their personal data which is processed, information about the origin of this data and the purpose wherefor it is used. Moreover, the person shall have the right to know how long the data shall be stored and with whom it shall be shared. Upon request, we may provide the personal data (together with a copy) we store in regards to the person. The access may be limited due to protection of the privacy of other persons, trade secrets or intellectual property rights. Data subject shall also have the right to transfer data.

In certain cases, we may have an obligation to delete personal data. Data subjects, who believe their personal data is not needed for the purpose wherefor it has been collected, shall have the right to request its deletion. It is also possible to contact us if you believe that the personal data is not processed in compliance with the applicable legal regulations or other respective obligations.

In the event of any request for deletion of personal data, we shall verify whether all the necessary conditions have been fulfilled. If so, we shall delete the data without undue delay, in accordance with binding law.

Data subject shall have the right to object to processing of personal data. In such event, contact us using the data provided at the beginning of this Policy.

 

THE RIGHT TO LODGE A COMPLAINT

Please contact us in the event of any doubts concerning the manner of processing your personal data. We shall answer your questions and, if necessary, undertake necessary actions. Should data subject still be dissatisfied with the manner of using their personal data by us, it shall be possible to lodge a complaint with the competent national data protection authority. The authority responsible for personal data protection in Poland is the President of the Personal Data Protection Office. He may be contacted using the following data:

 

Personal Data Protection Office

Stawki 2 Street

00-193 Warsaw

helpline: 606 950 000

fax: 22 531 03 01

 

or through the Internet service of the Office available at http://www.uodo.gov.pl.

AMENDMENTS TO THE PRIVACY POLICY

The document may be updated and the new version shall be published on our website. Where possible and appropriate, we will inform you of these changes by e-mail.
This privacy policy was updated on 13th of June 2022.